Refund Policy

We'd rather put you on the right plan than leave you stuck with one that doesn't fit.

If something isn't working with a new hosting account, message us on WhatsApp and describe the issue. We'll try to fix it first, since most problems can be resolved quickly. If we can't resolve it, we'll consider a refund for the unused portion of your current billing period.

Domain registrations and other third-party services purchased on your behalf cannot be refunded once they are registered or activated. Accounts suspended or terminated for policy violations are not eligible for a refund.

If your plan no longer fits, an upgrade is usually a better option than a refund. We'll credit the value of your current period toward the upgraded plan on request.

Approved refunds are returned using the same payment method you used to order, once your account details are confirmed.

For questions about this policy, reach out on WhatsApp or by email.